Last updated: 9/19/2024

I'm thrilled to partner with you on your career journey! My mission is to help you navigate the complexities of the hiring process and achieve your career goals. By leveraging my expertise and industry insights, I'll help you enhance your job search, elevate your professional appeal, and unlock new promotional opportunities. This contract outlines the terms and conditions of my services to ensure a clear and successful collaboration.

This Agreement (the “Agreement”) is made and entered into by and between The Inside Track Career Services ("Provider"), a Maryland LLC, and the purchaser (“You”) as of the date of purchase.

This Agreement will continue for a minimum of 4 weeks and up to 8 weeks unless extended by both parties, in writing. 

Engagement of Services. By accepting this Agreement, you engage and retain the Provider to provide résumé writing and career guidance services, and the Provider agrees to render such services to you, as mutually agreed to by both parties.

Compensation. You will pay the Provider the fees as set forth on the checkout page in consideration for rendering the Services specified in this Agreement. You agree to pay all project fees at purchase and prior to the start of work. 

Work Plan.

• Project will begin immediately upon receipt of payment and signed contract and will last for 4 weeks. You are responsible for providing information and responding to inquiries according to the work plan, including the following:
  • Your current résumé and completed Career Positioning Worksheet (due at least 2 days before your Strategy Session and within 30 days of purchase)
• The project includes one résumé draft, followed by one round of revisions. You must request revisions during the Résumé Walkthrough session. 

Place of Work and Meetings.

• The work will be performed in the Provider's business office, using materials and equipment owned by the Provider.
• You are responsible for participating in the following meetings over the 4-week program:
  • 1-Hour Strategy Session: Week 1
  • 2-Hour Exploratory Session: Week 2
  • 1-Hour Résumé Walkthrough Session: Week 3
  • 1-Hour Closeout & Delivery Session: Week 4
• No-Shows: If you miss a scheduled meeting, you have 7 calendar days to reschedule. After 7 calendar days, your service will be closed, and your payment will be forfeited.

Deadline.

• The work plan requires us to meet the agreed milestones and meeting dates. Adjustments to the work plan may be necessary if schedule changes occur.
• The Provider will deliver your deliverable(s) to you according to the project schedule. 

Delivery Details. The Provider will deliver Microsoft Word (.docx) files and PDF (.pdf) files of deliverables via email and/or the client portal. Digital files may become corrupted or erased with improper use, and storage media may degrade over time. It is your responsibility to ensure the safekeeping and stability of the files once they have been released to you. You will have lifetime access to the client portal.

Changes and Additions.

• The Career Catalyst Intensive program is designed to equip and empower you to pursue jobs from a place of knowledge, focus, and clarity in every aspect of your job search. As such, no changes will be made to the program's deliverables, structure, or revision limits.
• You agree that scheduling changes may impact the timeline of deliverables and must be agreed to by both parties. An exchange of emails is sufficient to document agreed changes. 

Confidentiality and Non-Disclosure.

• You will provide all information directly impacting the project's outcome. 
• The Provider will take all reasonable steps to safeguard and prevent the loss, destruction, or unauthorized access, use, or disclosure of confidential information using a reasonable degree of care and no less than the same degree of care used to protect the Provider’s confidential information.
• The Provider will not make unauthorized use of information or materials provided by or related to you.
• The Provider will not disclose any of your confidential information to anyone other than its affiliates, employees, contractors, or authorized representatives who have a need to know the information in connection with the Provider's rendering of the Services.

Ownership of Work Product. Upon full payment, you are and will be the owner of all interests in the product of all work performed under this Agreement (the "Work Product"). Upon receipt of full payment, the Provider irrevocably sells, transfers, and assigns to you all rights, titles, and interests that the Provider has or will have in and to the Work Product and acknowledges that you own and will own all such existing and future rights, titles, and interests in and to the Work Product. Notwithstanding the foregoing, the Provider shall be entitled to display Work Product in their portfolio, on their website, or for any other business marketing purposes. In such cases, the Provider will remove your personal information for privacy.

Intellectual Property. Neither party shall acquire any right, title, or interest in any intellectual property owned, licensed, or controlled by the other party.

Warranties.

• Résumé writing involves offering advice and suggestions to you. While the Provider will make every effort to identify and correct errors and make improvements, it is impossible to guarantee error-free content.
• You acknowledge that the Provider makes no guarantee that the project will result in a job interview or offer.
• Disagreeing with the Provider’s professional recommendations or revisions is not a basis for refusing to pay the fees outlined in this Agreement.

Indemnity and Liability.
 

• The Provider will comply with all applicable laws while performing the services.
• You attest that all information provided for service fulfillment, including work and educational histories, is complete and accurate. You agree to indemnify the Provider from any and all liability arising from or related to incorrect or misleading information provided by you.
• You acknowledge that the likelihood of success decreases when applying to jobs for which you are not eligible or well qualified. 
• The Provider will not be liable for any amount in excess of the fees due under the Agreement. This limitation on liability also applies if information or materials are damaged or lost without fault on the part of the Provider.

Relationship. The Provider’s relationship with you is that of an independent service provider, and nothing in this Agreement is intended to, or should be construed to, create a partnership, agency, joint venture, or employment relationship.

Termination. Either party may terminate this Agreement at any time by giving written notice to the other party. The provisions of this Agreement that are intended to extend beyond its termination will survive and remain in effect despite the completion of the services or the termination of the Agreement. This includes the sections of this Agreement required for its interpretation and enforcement.

Early Termination. You acknowledge that terminating the agreement prior to its completion will result in forfeiture of fees paid. This includes failure to attend required sessions as stated in "Place of Work and Meetings."

Refunds. You acknowledge that the Provider does not offer refunds.

Force Majeure. The Provider will not be liable for any delay or failure in their performance of the Agreement by reason of the occurrence of an unforeseen event beyond their reasonable control, including but not limited to, acts of God, natural disasters, pandemics, power failures, server failures, third-party service provider failures or service interruptions, embargo, labor disputes, lockouts and strikes, riots, war, floods, insurrections, legislative changes, and governmental actions.

Assignment. Neither party shall assign or transfer this Agreement, or any rights or portion thereof, to any related or unrelated third party without the other party's consent.

Notice.

• Notice by one party to the other under or for the purposes of this Agreement (including to modify it) will be in writing and sent to the email addresses set out at the beginning of this Agreement.
• Communications will be considered to have been given and received at the time of delivery or transmission if that delivery or transmission occurs at or before 5 p.m. Eastern Time on a business day, failing which the communication will be considered to have been given and received on the next business day. For this Agreement, a business day means any weekday that is not a holiday.
• Note that communications that include project deliverables are considered to have been received if the delivery or transmission occurs at or before 11:59 p.m. Eastern Time on the delivery date.

Dispute Resolution.

• Disputes or grievances must be provided in writing by the aggrieved party. See Notice details.
• The parties agree that the cash value of this agreement is not sufficient to justify the cost of legal proceedings. If you are unsatisfied with the services, the Provider will work with you to find a solution.
• IN NO EVENT WILL EITHER PARTY BE LIABLE FOR DIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR ANY SERVICE IN EXCESS OF THE TOTAL FEES PAID TO THE PROVIDER UNDER THE SERVICE GIVING RISE TO SUCH LIABILITY.

Applicable Law.

• This Agreement will be governed and interpreted per the laws of the USA and the State of Maryland. 
• If any part of this Agreement is found to be unlawful, void, or unenforceable, it will be considered separate from this Agreement. It will not affect the validity and enforceability of the remaining Agreement. If either party waives a breach or default under this Agreement, the waiver will not apply to a repeat of the same breach or to a breach or default of another clause in the Agreement.